People Operations
Director, Workforce & Training
“You can't outsource an outcome without first mastering the craft behind it. Training is the craft.”
Sana turns new hires into top performers. She designs Arvato's recruiting funnels, certification programs, and continuous-coaching curriculum — the machinery that lets the company stand up a trained, campaign-ready team in weeks. Her training academy graduates hundreds of agents a year, each certified on compliance before they take a single live call.
Start the conversation
Tell us the function you want off your plate — sales, service, QA, or back-office — and we'll show you the operation we'd run, the team behind it, and the numbers it delivers.